Full Terms and Conditions

These are the terms and conditions (“Rules”) that apply to Cinch’s Spurs Season Tickets & Signed Shirt Bundles promotion (“Promotion”). By entering the Promotion, each entrant agrees to these Rules and confirms they have read and understood the Cinch Privacy Notice at https://www.cinch.co.uk/privacy. Please also see how we limit our liability in the “Liability” section below.

Promoter: Cinch Cars Limited, a company registered in England (company no. 11520330) with its registered office address at Headway House, Crosby Way, Farnham GU9 7XG (“Cinch”).
Entry period: The Promotion opens for entry at 00:01 UK time on 27th June 2022 and closes at 23:59 UK time on 17th July 2022 (“Entry Period”).
Eligibility: Entry is open to legal residents of Great Britain (England, Scotland and Wales only) who are at least 18 years old at the time of entry. The Promotion is not open to employees and contractors of Cinch, Tottenham Hotspur Football & Athletic Co Limited (“THFC”), Cinch and THFC group companies, their families, households and anyone else professionally involved or associated with the Promotion. Cinch reserves the right at any time to require proof of eligibility in such form as Cinch reasonably considers necessary.
How to enter: To enter the Promotion, entrants must visit the Promotion microsite at spursnewseason.cinchpresents.co.uk during the Entry Period and enter the entrant’s name, email address and mobile number and select which of the two (2) available prize draws they would like to enter (see “Winner Selection” section below for more information about the prize draws and the winner selection process). Entrants may only enter one (1) of the available prize draws. A limit of one (1) entry per person applies to the Promotion. Cinch reserves the right at any time to disqualify anyone found to have entered more than once, including by using multiple accounts.
Prizes: There are four (4) prizes to be won in this Promotion (each a “Prize”). There will be two (2) prize draws, with one (1) first prize and one (1) runner-up prize available in each prize draw
Prize Draw 1
First prize: One (1) winner will win a pair of general admission tickets for use by the winner and one (1) guest for the THFC men’s first team at Tottenham Hotspur Stadium, London, for each Premier League, FA Cup, English Football League Cup and UEFA Champions League home fixtures of the 2022/23 season only. These two (2) general admission tickets will be made available from the general admission ticket allocation provided by THFC to Cinch in respect of the 2022/23 season and will not be same as a THFC “season ticket”. For the avoidance of doubt, the two (2) general admission tickets stated above will not include any additional benefits associated with the THFC “season ticket”.
Runner-up prize: One (1) runner up will win a THFC men’s team presentation shirt from the 2022/23 season signed by members of the playing team.

Prize Draw 2
First prize: One (1) winner will win a pair of general admission tickets for the winner and one (1) guest for the Tottenham Hotspur Women’s first team at The Breyer Group Stadium, London, for each Women’s Super League and domestic cup fixtures of the 2022/23 season only. These two (2) general admission tickets will be made available from the general admission ticket allocation provided by THFC to Cinch in respect of the 2022/23 season and will not be same as a THFC “season ticket”. For the avoidance of doubt, the two (2) general admission tickets stated above will not include any additional benefits associated with the THFC “season ticket”.
Runner-up prize: One (1) runner up will win a Tottenham Hotspur Women’s team presentation shirt from the 2022/23 season signed by members of the playing team
Prize conditions: The following conditions apply to the Prizes:
- The Prize is non-transferable, non-refundable, non-exchangeable and no cash alternative is available. However, if Cinch considers it appropriate, or if it becomes necessary for reasons beyond Cinch’s control, a Prize may be varied or swapped for a suitable alternative in Cinch’s discretion.
- The Prize excludes all costs and expenses incurred by the winner and guest that are not expressly set out above, including: (i) transportation; (ii) food and beverages; (iii) overnight accommodation; (iv) travel and medical insurance and any other required travel documents; (v) any discretionary spending; and (vi) any related taxes.
- The Prize is subject to the THFC membership terms and conditions (https://www.tottenhamhotspur.com/fans/membership/membership-terms/) and the Tottenham Hotspur Stadium ground regulations (https://www.tottenhamhotspur.com/the-stadium/ground-regulations/) and (in respect of Prize Draw 2 subject to the Leyton Orient ticket terms and conditions and ground regulations https://onlyoneorient.com/terms.aspx). The winner and their guest must comply fully with such terms and conditions and all laws and regulations applicable to the Prize. In particular, the winner and guest must not be drunk, intoxicated, under the influence of drugs, be abusive, threatening, make or incite racial abuse, chant, use offensive language, make obscene gestures, throw items, behave anti-socially, carry laser pens, bring animals (except guide dogs), carry offensive weapons or illegal substances, carry candles, climb any structure, make excessive noise, offer any item for sale, damage the venue or smoke any substance on the premises. COVID-19 requirements, procedures and protocols may be in operation at matches and it is the responsibility of the winner and guest to ensure they are aware of and comply with all requirements of the venue and applicable law when attending matches. The winner and guest are responsible for their own behaviour and must take reasonable care when attending matches. The winner and/or guest may be refused entry to or asked to leave a match if they breach the ticket terms and conditions or applicable laws, or otherwise act in a manner that is dangerous to themselves or to the public or is, in the opinion of the venue operator, anti-social in any manner or likely to cause a disturbance or nuisance to others and may have the Prize (or any part of it) revoked at any time.
- Cinch will have no liability to the winner or guest if the winner and/or guest are unable to receive the full benefit of the Prize or are denied entry to, or are asked to leave, the venue as a result of a failure to abide by the ticket terms and conditions, ground regulations, any applicable law or as a result of inappropriate behaviour (as each described in more detail above).
Winner selection: All eligible entries for each prize draw will be entered into a random draw to select the winners on 18th July 2022. In each prize draw, the winner of the first prize will be the entrant whose name is drawn first from all eligible entries. The one (1) runner-up prize will be awarded to the next entrant to be drawn in each prize draw.
Winner notification: The winners will be notified by phone call and/or email using the contact details collected at the time of entry within one (1) day of the completion of the winner selection process. Cinch will make reasonable efforts to contact the winners, but it is each winner’s responsibility to monitor their email address (including spam folder) and voicemail for receipt of the notification.
Claiming the Prize: The winners must claim their Prizes within seventy-two (72) hours of Cinch’s initial win notification by providing the information requested in the win notification. If the winner fails to claim the Prize or fails to provide any information required by Cinch by the claim deadline, Cinch reserves the right to disqualify the winner and select an alternative winner. The alternative winner will be selected using the same process as the original selection process and must claim the Prize within seventy-two (72) hours of Cinch’s win notification.
Prize delivery:
Prize Draw 1
First prize: These will be sent as digital tickets and sent to the email address nominated by the winner when claiming their Prize within fourteen (14) days of making a valid claim and prior to each relevant home fixture.
Runner Up prize: This will be delivered to the winner at their address notified at the time of claiming the Prize within 90 (ninety) days of the end of the Prize claim period.

Prize Draw 2
First prize: The distribution of these tickets will be confirmed to the winner fourteen (14) days before the start of the 2022/23 Women’s Super League season (which is anticipated to commence on or around 3rd/4th September 2022).
Runner Up prize: This will be delivered to the winner at their address notified at the time of claiming the Prize within 90 (ninety) days of the end of the Prize claim period.
Liability: Nothing in these Rules limits or excludes any person’s liability for death or personal injury caused by negligence, for fraud or for any matter for which liability cannot be lawfully limited or excluded. In particular, consumers have legal rights in relation to products that are faulty or not as described and services which are not performed with reasonable care and skill and these legal rights are in addition to and are not affected in any way by anything contained in these Rules. However, to the fullest extent permissible by law, neither THFC or Cinch will be liable for: (i) any loss or damage caused by a third party who is not acting on behalf of or under the direct instructions of Cinch; (ii) any loss or damage occurring as a result of the winner taking up and using any third-party product or service forming part of the Prize (except where caused by the negligence of Cinch, its agents or distributors or that of their employees); (iii) any loss or damage caused by any event or circumstance beyond Cinch’s reasonable control; (iv) any loss of profits or revenue, loss of anticipated savings or loss of goodwill; or (v) any unavailability of Cinch’s websites, apps or social media accounts. Further advice about consumer rights is available from any local Citizens’ Advice Bureau (https://www.citizensadvice.org.uk/) or local Trading Standards office (https://www.gov.uk/find-local-trading-standards-office).
No endorsement: The Promotion is in no way sponsored, endorsed, administered by or associated with any social media platform or any other third party. All third-party trademarks and other intellectual property rights are hereby acknowledged. Use of and entry to promotions via social media platforms is always subject to the rules, terms and policies of those platforms. By participating in the Promotion, entrants are providing information to Cinch, not to the relevant social media platform. To the maximum extent permitted by applicable law, the relevant social media platforms shall have no liability to any person in connection with or arising out of the Promotion howsoever caused, including for any costs, expenses, damages and other liabilities.
Cancellation and variation: Cinch reserves the right to vary, suspend or cancel the Promotion and/or these Rules if it considers it necessary or appropriate to do so, including if there is any actual or anticipated breach of applicable law or if variation, suspension or cancellation is necessary due to an event outside Cinch’s reasonable control. In the event of cancellation, Prizes may be awarded to winners drawn from entries received prior to cancellation.
Disqualification: Without limiting the options available to Cinch, Cinch reserves the right at any time to disqualify entries or entrants that Cinch regards as being in breach of these Rules, any applicable laws, any terms and conditions referred to in these Rules and/or the spirit of the Promotion.
Cinch reserves the right to disqualify any entry at their absolute discretion, including (without limitation) any entry from a person who is the subject of a stadium banning order, or is otherwise prohibited from attending football matches, by THFC, any other professional association football club or any competent authority.
Interference with the Promotion: Any attempt to damage or undermine the content or legitimate operation of the Promotion is prohibited and may also be a violation of criminal and/or civil laws. Cinch reserves all its rights and remedies to deal with breaches or suspected breaches of this Rule including, without limitation, to exclude any entrant or winner believed to be associated with such activity.
Publicity: By entering the Promotion, each entrant agrees that, in the event of a win, Cinch shall be entitled (but not obliged) to announce their names (and/or social media handles) on Cinch’s websites and social media. The entrant may also be asked (without further reward) to take part in reasonable publicity connected with the Promotion, such as to have their name and/or image, together with a short statement about their win, featured on Cinch’s websites and/or social media.
Disclosure of winner’s details: By entering the Promotion, each entrant acknowledges that in the event of a win their surname and county of residence may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting Cinch using the contact details at the end of these Rules. In these circumstances, the entrant acknowledges that Cinch may nevertheless disclose the relevant information, and the entrant’s entry, to the Advertising Standards Authority (and/or any other competent authority) if required to do so. By way of example, this may happen where Cinch is required to demonstrate that it has awarded any advertised prizes. To request disclosure of winner details, enquirers must submit a request to events@cinch.co.uk within one (1) month following the end of the Entry Period. Details will only be disclosed (if permitted by law) after all Prizes have been awarded.
Personal data: Entrants acknowledge that any personal data processed in connection with the Promotion will be processed in accordance with Cinch’s Privacy Notice, which is available at https://www.cinch.co.uk/privacy. The name of the season ticket winners and their guests will be provided to THFC to enable them to issue the season tickets. For more information about how THFC will process personal data, please see THFC’s privacy notice on the club’s website at https://www.tottenhamhotspur.com/information/privacy-policy/
Accessing these Rules: Any website on which these Rules are posted is only intended to be accessed from Great Britain (England, Scotland and Wales only) and where permitted by law. Cinch makes no representation that materials relating to the Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited.
Severance and waiver: If any part of these Rules is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the rest of these Rules will not be affected. Cinch’s failure to enforce any term of these Rules will not constitute a waiver of that provision.
Disputes: Subject to the “Law and Jurisdiction” section below, if there is a dispute about the Promotion or these Rules, Cinch’s decisions are final. If there is a conflict between these Rules and any other document referred to in these Rules, these Rules take precedence to the extent necessary to resolve the conflict.
Law and jurisdiction: The Promotion and these Rules are governed by English law, and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that residents of Scotland may also bring proceedings in the Scottish courts.
Contact: Enquiries about the Promotion can be sent to Cinch at: events@cinch.co.uk.